Basic maintenance is the most important part of IT managed services. From computers that don’t work to hard drives that have crashed, basic computer maintenance covers it all. Computers are used to carry out almost every task in any organisation, no matter how big or small. From typing, to designing, to marketing, and more, they perform nearly all tasks – click for source. All kinds of programs are being used in all types of industries. As technology advances, systems become more complex and more prone to malfunctions. Instead of risking worsening the situation by trying to solve the issue yourself, hire IT experts who will ensure your computer is always up and running. You will also know whom to contact if or when something does go wrong.
Additional services include:
* Spyware and Virus Problems
One email containing spyware, worms and Trojans can infect a whole network, stopping your business in its tracks as your computers shut down, freeze or stop working. The IT service will protect your computer from future viruses, and fix any viruses already on your computer.
* Network Management
All computers in an organisation or office are controlled by the network. When a network fails, it is very common for all computers within that network to fail, preventing the office from working. Your IT company will provide you with network management services that guarantee quick response, optimal network performance, and excellent technical support. This allows you to avoid losing valuable time when a problem occurs. Network management is offered by a reputable IT firm for a monthly fixed fee regardless of how many hours are used.
Connectivity to the Internet
You can also rely on your IT company to set up internet connections from the leading ISPs (internet service provider) and manage them. They will help you when connection problems occur and maintain data and bandwidth packages. South Africa’s internet is slowly improving, so consumers can choose between ADSL, 3G, or other options. A managed IT service company will help you determine the right option for your business, home, or personal needs.